🔒 Privacy Policy
Last Updated: January 2025
Introduction
XARKLO ("we", "us", "our", or "Company") operates the StoriZad application, website, and related support systems. This page explains our policies for collecting, using, protecting, and disclosing personal data when you use StoriZad as a XARKLO product.
We use your data to provide and improve the Service, maintain safety standards, support parents, and preserve product quality. By using StoriZad, you agree to the collection and use of information in accordance with this policy.
Definitions
- Service refers to the StoriZad website, mobile application, and related XARKLO-operated support systems.
- Personal Data means data about a living individual who can be identified from those data, or from those and other information either in our possession or likely to come into our possession.
- Usage Data refers to data collected automatically either generated by the use of the Service or from the Service infrastructure itself (such as the duration of a page visit).
- Cookies are small files stored on your device (computer or mobile device).
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as:
- Your device's Internet Protocol address (e.g. IP address)
- Browser type and version
- The pages you visit and the time and date of your visit
- The time spent on those pages
- The referrer/exit pages
- Operating system
Use of Data
XARKLO uses the collected data for various purposes related to StoriZad:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
COPPA Compliance (Children's Online Privacy Protection Act)
Protecting Children Under 13
XARKLO is committed to complying with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent.
- We do not collect personal information from children under 13 without prior parental consent
- Parents may review, update, or request deletion of their child's personal information
- We do not use behavioral advertising or tracking for users under 13
- We provide parental controls and content filtering options
GDPR Compliance (EU Users)
Legal Basis for Processing
If you are from the European Union (EU), our legal basis for collecting and using your personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:
- You have given us your consent
- The processing is necessary for the performance of a contract with you
- We have a legitimate interest in processing your data
- We need to comply with the law
CCPA Compliance (California Residents)
California Consumer Privacy Rights
If you are a California resident, you have the following rights:
- Right to Know: You have the right to know what personal information is collected, used, shared, or sold
- Right to Delete: You have the right to request deletion of personal information collected from you
- Right to Opt-Out: You have the right to opt out of the sale of your personal information
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
UK Children's Code Compliance
UK Information Commissioner's Office (ICO) Standards
XARKLO aligns StoriZad with the UK Children's Code (Age Appropriate Design Code) which requires:
Company Ownership & Product Scope
XARKLO owns and governs StoriZad
StoriZad is a XARKLO product. XARKLO governs policy updates, support escalation, moderation standards, privacy oversight, and compliance review across the product.
Retention & Deletion
How long data is kept
We retain account, support, and product data only for as long as needed to operate StoriZad, protect children, respond to requests, meet legal obligations, and preserve safety investigations. Parents and users can request deletion through our support process.
- Best interests of the child as primary consideration
- Privacy settings on by default
- No behavioral profiling or targeted advertising to children
- Clear, age-appropriate language
- Parental engagement tools
- Regular impact assessments
Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Security Measures
- End-to-end encryption of sensitive data
- TLS 1.3 for data in transit
- AES-256 for data at rest
- Regular security audits and penetration testing
- Multi-factor authentication available
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@xarklo.com
- By company: XARKLO, owner of StoriZad
- Support portal: Contact Us
- Company information: About XARKLO
🔒 سياسة الخصوصية
آخر تحديث: يناير 2025
مقدمة
تقوم XARKLO بتشغيل منتج StoriZad والموقع والأنظمة المرتبطة به. تشرح هذه الصفحة سياسات جمع البيانات الشخصية واستخدامها وحمايتها داخل هذا المنتج.
تعريفات
- الخدمة تشير إلى موقع وتطبيق StoriZad الجوال وأنظمة الدعم التي تديرها XARKLO.
- البيانات الشخصية تعني البيانات حول فرد حي يمكن تحديده من تلك البيانات.
- بيانات الاستخدام تشير إلى البيانات المجمعة تلقائياً.
- ملفات تعريف الارتباط هي ملفات صغيرة مخزنة على جهازك.
جمع واستخدام المعلومات
نجمع عدة أنواع مختلفة من المعلومات لأغراض مختلفة.
أنواع البيانات المجمعة
البيانات الشخصية
قد نطلب منك تزويدنا ببعض المعلومات الشخصية. قد يشمل ذلك:
- عنوان البريد الإلكتروني
- الاسم الأول والأخير
- رقم الهاتف
- العنوان والمدينة والبريد السريع
امتثال COPPA
حماية الأطفال دون سن 13 سنة
تلتزم XARKLO بامتثال StoriZad لقانون حماية خصوصية الأطفال على الإنترنت (COPPA).
- لا نجمع معلومات شخصية من الأطفال دون 13 سنة بدون موافقة الوالدين
- يمكن للآباء مراجعة وحذف معلومات أطفالهم
- لا نستخدم الإعلانات الموجهة للأطفال دون 13 سنة
اتصل بنا
إذا كان لديك أي أسئلة حول سياسة الخصوصية هذه، يرجى الاتصال بنا:
- البريد الإلكتروني: privacy@xarklo.com
- الشركة المالكة: XARKLO
- بوابة الدعم: اتصل بنا